How our 48 hour Moneyback Guarantee Works

If a customer returns a Carzoos vehicle, for any reason, within 2 business days of taking delivery then he/she will be entitled to a full refund of the purchase price provided that both the Carzoos dealership and Customer can be returned to the same positions they were in before the vehicle was purchased. Certain matters may impact upon the customer’s right to receive the refund, including:

  • If the vehicle travels more than 500km or sustains any damage or disrepair before it is returned;
  • If the customer does not take delivery of the vehicle within 7 days of being notified that it is ready for delivery;
  • If the refundable amount is not sufficient to discharge any encumbrance granted by the customer and the customer elects not to pay the balance in order to discharge the encumbrance.

If there is a trade-in vehicle associated with the purchase of the Carzoos vehicle, the Carzoos dealership will not deal with that trade-in vehicle until the refund period has expired.

For full terms and conditions of the money back guarantee, please contact any Carzoos dealership.

Carzoos Warranty

Each Carzoos vehicle is backed by a Carzoos Warranty. The warranty applies to a range of the vehicle’s components. If any warranty repairs are required, the vehicle can be taken to any Carzoos dealership for those repairs. In order to maintain the warranty, you must have your car serviced with any Carzoos dealership.

Full term and conditions of the warranty cover are set out in the Carzoos Warranty Book, a copy of which is available from your nearest Carzoos dealership.


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The Carzoos brand belongs to Nundah Motors Pty Ltd ABN 52 009 681 556, a subsidiary of A.P. Eagers Ltd ABN 87 009 680 013.

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